Privacy policy
Last updated: January 22, 2026
This Privacy Policy describes how Zalvera® (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from zalvera.com (the "Site") or otherwise communicate with us (collectively, the "Services").
Collection of Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
Device Information: Examples include version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order Information: Examples include name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Customer Support Information: Any information you provide during interactions with our support team.
How We Use Your Personal Information
We use your personal information to provide our services to you, which includes:
Offering products for sale and processing payments.
Shipping and fulfillment of your orders.
Keeping you up to date on new services, products, and offers.
Screening our orders for potential risk or fraud
Providing you with information or advertising relating to our products or services when in line with the preferences you have shared with us.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use third-party platforms to power our online store.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This includes the use of tools like the Meta Pixel or Google Analytics to understand how our customers use the Site.
Your Rights
Depending on where you live, you may have the right to access the Personal Information we hold about you, to port it to a new service, or to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection).
Data Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
Security
We take the security of your data seriously. We use industry-standard 256-bit encryption (SSL) to protect your sensitive information during checkout. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@zalvera.com.